A brand new international achievement by Dubai by acquiring the very best score within the Native Authorities On-line Companies Index 2022 (LOSI) issued by the United Nations inside the periodic digital authorities report issued by the group each two years, as Dubai got here among the many cities with the very best scores within the index together with international cities Main has a protracted historical past within the area of technical improvement equivalent to Berlin, Madrid, Copenhagen and Tallinn, Estonia.
Dubai ranked fifth on this planet and first within the Arab world within the index issued by the United Nations, and Dubai additionally achieved a full diploma inside the institutional framework index, which positioned it within the first locations on this planet with a variety of cities, in addition to the total mark in offering content material, rating first on this planet on this area, and the identical outcome. Within the service provision index, whereas it achieved the fourth place globally within the expertise index, and thus the United Nations included Dubai among the many checklist of main cities on this planet in these mixed standards.
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Govt Council, confirmed that the outcomes included within the report show that the work plans and methods adopted by the Dubai authorities are heading in the right direction and are progressing steadily in attaining the imaginative and prescient of His Highness Sheikh Mohammed bin Rashid Al Maktoum. Vice President and Prime Minister of the UAE and Ruler of Dubai, might God shield him, for the longer term to succeed in the very best ranges of efficiency effectivity and authorities excellence with worldwide requirements.
His Highness mentioned: “Dubai’s modernization, improvement and digital transformation efforts don’t cease to consolidate the weather of its management globally. We now have clear strategic objectives that we’re working to realize in accordance with the imaginative and prescient of His Highness Sheikh Mohammed bin Rashid Al Maktoum for the longer term and his directives that Dubai is all the time on the forefront with initiatives and initiatives that serve folks and obtain their causes. elevation and happiness, and ensures the society the weather of progress and prosperity.”
His Highness added: “Our purpose is to guide all commonplace indicators with qualitative achievements in numerous fields… We’re working inside an built-in system geared toward preserving Dubai’s place as an inspiring mannequin for bold improvement that dedicates energies and sources to serving folks and guaranteeing the prosperity of their future.”
His Highness, the Crown Prince of Dubai, praised the efforts of varied authorities departments, our bodies and establishments that contributed to attaining this vital achievement, in compliance with the strategy of everlasting improvement and follow-up to the development of technical in addition to human capabilities inside a piece system that places the pursuits of the person and society on the high of the priorities, and works to implement the perfect options that obtain folks’s consolation and happiness. .
His Highness Sheikh Hamdan bin Mohammed famous the good optimistic affect of Dubai’s initiative from an early age in laying the foundations of a technical infrastructure that’s thought of probably the greatest on this planet, which had an excellent affect in enhancing Dubai’s capacity to beat the distinctive conditions that the world witnessed over the previous two years, by persevering with to offer All very important companies naturally and on the highest ranges of operational effectivity, supported by a extremely certified and accountable nationwide cadre.
Main worldwide indicators
On this event, His Excellency Abdullah Mohammed Al Basti, Secretary-Basic of the Govt Council of the Emirate of Dubai, mentioned that Dubai’s achievement and international acclaim is the results of the imaginative and prescient of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the follow-up of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Govt Council, and His Highness’s keenness to proceed improvement to realize superior ranks in numerous worldwide indicators.
His Excellency defined: “The Dubai authorities has succeeded in offering a worldwide mannequin, and the brand new achievement is the results of tireless efforts and complementary work within the spirit of cooperation between numerous authorities companies, and the continual pursuit of retaining tempo with the newest international practices in digitizing authorities companies, to realize a optimistic affect on the person and society.”
He added: “In accordance with the “360 Companies Coverage”, we intention to realize 100% of proactive and automatic authorities companies, that are developed in partnership with the group to innovate and design public companies, and to focus on the function of the one authorities that works to offer environment friendly companies that exceed the expectations of people to facilitate their lives and improve their happiness. “.
For his half, His Excellency Hamad Obaid Al Mansouri, Director Basic of the Dubai Digital Authority, mentioned: “These honorable outcomes are the results of our dedication to the smart imaginative and prescient of our smart management. Immediately, we’re on a distinguished launch for the Authority in direction of formulating new strategic ideas for digital governments and a complete digital life that accommodates rising applied sciences, based mostly on many The weather of power, an important of which is the authority’s partnership from the private and non-private sectors, and we are going to proceed to cooperate with our companions to advance the causes of management and success, foremost of that are the institutional construction, companies, content material and expertise.”
His Excellency added: “We reaffirm the continued consolidation of the strategic function of the Dubai Digital Authority as an progressive group that appears to the longer term. We’ll work on re-engineering and designing town’s companies to realize a neater life for folks in a sustainable method by way of the brand new technique for digital transformation, which has entered its ultimate phases in preparation for its adoption.”
His Excellency Hamad Al-Mansoori praised the efforts of all of the work groups within the area of digital transformation in all authorities departments in Dubai, in addition to with the related federal authorities companies, and the authority’s companions within the non-public sector who actively contribute with us within the transformation in direction of a complete and built-in digital life, thanking the purchasers And group members whose cooperation, interplay, suggestions and constructive recommendations are a cornerstone of the success of the digital transformation program in Dubai.
The institutional framework criterion consists of 8 sub-indicators, the content material supply criterion consists of 25 sub-indicators, the service provision index consists of 18 sub-indicators, and the expertise criterion consists of 18 indicators, participation and interplay of 17 indicators, in order that the variety of sub-indicators is 86.
The institutional framework commonplace focuses on the digital authorities technique on the organizational construction, the laws that regulates entry to data and privateness, the open knowledge coverage, and others. The native governments report referred to Dubai’s expertise in establishing the Dubai Digital Authority as a mannequin referred to within the area of creating the institutional framework and constructing associated methods. .
With regard to the criterion for offering digital content material, it measures the supply of data and fundamental public sources by way of the Web. As for the third criterion, which is the supply of companies, it focuses on the supply and supply of presidency companies by way of digital channels in order that these companies are streamlined, proactive and interactive, and make sure the most doable diploma of buyer satisfaction.
The expertise commonplace focuses on the technical options of digital portals, which contribute to creating the web site and content material accessible to clients simply and across the clock. In the middle of the evaluation course of, different related sub-indicators are measured equivalent to accessibility, practical efficiencies, reliability, mobility, visible attraction and alignment with expertise requirements.
The 2022 version of the Native On-line Service Index examine contains an evaluation of digital authorities in main cities in 193 international locations. The Native Service Index (LOSI) has been developed based mostly on the truth that cities play a pivotal function in public life, and deeply and in a day by day and direct affect on the lives of Folks. This indicator is in step with the sustainable improvement objectives, that are based mostly on the premise that cities are probably the most distinguished driver of city development, and that they play an important function in driving international change upwards, and native governments are additionally setting insurance policies that signify catalysts in direction of change.
Dubai achieved a rating of 0.9186 within the worth of the general index of digital transformation in native governments, which positioned it in fourth place, with Berlin and Madrid in first place, then Tallinn in second place and Copenhagen in third place.
The United Nations Division of Financial and Social Affairs carried out the primary built-in evaluation of native e-governments inside the e-government survey carried out in 2018; The pilot examine at the moment was restricted to 40 cities, together with Dubai, assessed by 60 totally different indicators, and within the 2020 version, protection has expanded to incorporate 100 cities and about 80 evaluation indicators. As for the 2022 version, it contains cities from all international locations of the world and contains 86 indicators.